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Rēhita mō te tāpuitanga tuihono (register for online booking)

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This is a Māori translation of the original guide Register for online booking



Step 1: Uru ki te paetukutuku; Access the portal

I runga i to rorohiko, waea ranei:


Step 2: Whakaratohia the Organisation Code

Whakauruhia te waehere i homai e to mahi, then click “Check”

Your organisation code can usually be found in your Human Resources, People or Wellness intranet portal or internal emails from those teams within your organisation.

Mena ka hiahia awhina koe mo to waehere, whakapaa mai: https://convergeintl.atlassian.net/servicedesk/customer/portal/5

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Registration screen

If you are using the Converge International App:

  1. After downloading the Converge App, launch the application

  2. Tap “Get Started” to register

  3. You’ll be taken to 3 information screens - tap next to proceed each time

  4. Finally, enter your Organisation Code

  5. Tap “Next”


Step 3: Sign up form

Whakauruhia to wahitau imeera me te hanga kupuhipa hei haina; Enter your email and create a password.

Converge does not share your identifiable information or your personal access to the EAP service with your organisation.

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Step 4: SMS and Email verification

  1. Whakaratohia to nama waea hei manatoko i o korero; Provide your mobile number for verification

  2. Na ka tirohia to imeera ki te manatoko i to wahitau imeera; Next, verify your email.

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Step 5: Nga korero whaiaro

Whai muri, taapirihia o korero whaiaro kia taea ai e matou te hanga i to korero; Next, add your personal and contact details section so we can create your profile.

If you are having difficulty adding in your address in the autocomplete, put in the street number first and select the autocomplete option. From there, you can add the Unit/Apt number.

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For Converge App users:

You’ll have the same options but will be presented in a more compact screen.


Step 6: Whakaratohia to korero mahi

Whakaratohia to korero mahi, Next, enter your employment information

If you are unsure what your specific employment type is, please select Employee

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Next Steps and further reading

After completing the registration, you’ll be ready to book your first appointment. For guidance on booking an appointment, click here: Book an appointment

If you need assistance with the online booking portal, you can contact our User Support team here https://convergeintl.atlassian.net/servicedesk/customer/portal/5/create/69?parentProduct=JSM-Portal&parentProductContentContainerId=10053&initialAllowedFeatures=disable-login-flow.disable-share or call our customer service team on 1300 687 327.

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