If you choose to do so, you can leave a team that you've joined. This can be done by yourself in the App before the Move challenge start date, or by contacting us after the start date.
Note: This action can only be done before the Move challenge start date. Once the Move challenge start date has passed, you can’t self-remove from a team. If you need to remove yourself from a team after the start date you can raise a support ticket with us here.
To quit a team before the Challenge start date:
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In the Converge App, tap “Challenges”
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Tap the team icon at the top right
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In the Team page, scroll down
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Tap “Quit team” button
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If you are the creator of the team, tap Delete team
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To quit a team after the Challenge start date:
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If you need to remove yourself from a team after the start date, or if you don’t see the options listed above, you can raise a support ticket with us here.
If you leave a team, you have 24 hrs to either select a new team to join or create a new team. If you don’t make a decision within 24 hrs, you will be automatically assigned to a team which may also include the team you’ve just left (if all other teams are full).