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Sign into the App

If you’ve used our online booking portal before, you can use the same login details in the Converge App. After signing in, you’ll have convenient access to your core EAP services and additional wellbeing services only available in the App like the Move Challenge, mood tracker, an our extensive library of evidence based wellbeing tools and resources.


Get started

This guide is for users who have previously made an account via the Online Booking portal or the Application.

  1. Download the Converge App for free from the Apple App Store or Google Play store

  2. After downloading the Converge App, tap Log in image-20250516-020414.png

  3. On the next page, tap Continue image-20250516-020505.png

  4. Enter your organisation code, then tap Continue image-20250516-020505.png

  5. A pop-up will appear asking you to sign in with your Online Booking login details. Enter your email address and password, then tap Continue image-20250516-020807.png

If you can’t remember your login details, tap Forgot password.

  1. A verification code will be SMS’d to the registered mobile number. Enter the code and then tap Continue image-20250516-020817.png

After following the above, you’ll now be signed in to your account.

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