Converge handles your data in accordance with our Privacy Policy which is available here: https://convergeinternational.com.au/privacy-policy/. Your use of the Application in relation to EAP services (such as Counselling appointments, wellbeing services, etc.) is confidential and identifiable information is not shared with your employer or organisation.
When you participate in non-EAP services in the Application, such as Move Challenges, some identifiable data only related to the Move challenge may be shared with your organisation. This is in accordance with our Privacy Policy available here: https://convergeinternational.com.au/privacy-policy/ and Terms of Service available here: https://convergeinternational.com.au/terms-of-use/. Your general EAP service usage is not shared with your employer at any stage.
If you need to remove your data
Application collected data
The below data collected by the Application as part of your participation in the Move challenge or when you voluntarily provide data in the Application can be removed by request
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Height, weight and body measurements
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You can follow steps further below in this guide to raise a ticket with User Support
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Move challenge activity including collected fitness and movement activity
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You can stop sharing data from your fitness app or device by following steps outlined in these guides: Disconnect Apple Health
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Or you can follow steps below to raise a ticket with User Support
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EAP usage and data related to EAP services including appointments and profile
Your usage of EAP services including appointments, your EAP profile are managed in accordance with the privacy policy linked here: convergeinternational.com.au/privacy. Some health records are required to be retained by law.