What’s happened
Converge advises customers that we are aware of degraded performance issues with the Online Booking Portal which may make loading pages or performing actions in the portal slower or time out.
When will this be resolved?
We’re working to resolve this as soon as possible. The Online Booking Portal will continue to work, however you may need to wait longer than usual for the portal to complete performing an action like booking an appointment or rescheduling an appointment.
We’ll update this page with more information as it becomes available. We expect normal operations to resume later today. You can always call us on 1300 687 327 for support.
When did this happen?
This issue was first reported on 21 September at 5:32 PM.